Media & Communication Consent Policy
910 Pit Crew
At 910 Pit Crew, we are committed to delivering high-quality service while maintaining transparency, professionalism, and protection for both our clients and our business. As part of our standard operating procedures, we document services and communications for quality assurance and liability protection.
📸 Photo & Video Consent
By booking our services, you acknowledge and agree that:
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We may capture before and after photos and videos of your vehicle.
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Media is used to:
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Document vehicle condition prior to service
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Showcase the quality of our work
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Protect against false damage claims
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These recordings may include the vehicle exterior, interior, and surrounding work area.
Usage of Media
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Media may be used for internal documentation, insurance purposes, and marketing (social media, website, promotional materials).
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Customer Choice: You have the right to accept or decline the use of your vehicle’s images and videos for promotional/marketing purposes.
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If you choose to decline, your content will only be used for internal documentation and protection purposes.
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Please note: Photo and video documentation will still be captured regardless of your selection to ensure protection against pre-existing damage, liability concerns, and insurance purposes.
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We will never share personal or sensitive information tied to the customer.
🛡️ Damage & Liability Protection
Our documentation process helps protect all parties by:
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Recording pre-existing damage to vehicles before service begins
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Documenting the condition of:
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Customer property
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Surrounding areas (driveways, parking lots, public spaces)
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Providing clear evidence in case of:
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Damage disputes
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Insurance claims
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Liability concerns
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📞 Communication Recording Consent
To ensure clear and accurate communication:
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Phone calls may be recorded for quality assurance and protection
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Text messages and digital communications are stored and tracked
Purpose of Communication Records:
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Confirm service details and agreements
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Prevent misunderstandings
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Provide documentation in case of disputes
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Ensure a consistent and professional customer experience
🔒 Privacy Commitment
We respect your privacy and are committed to protecting your information:
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All recordings and data are stored securely
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Information is used strictly for business operations, protection, and service improvement
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We do not sell or share customer data with third parties
✅ Customer Acknowledgment
By using our services, you acknowledge and agree to:
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Photo and video documentation of your vehicle
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Recording and storage of communications
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Your selection regarding promotional media use
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Use of collected data for protection, quality assurance, and business purposes
If you have any questions or concerns regarding this policy, please contact us prior to your appointment.
910 Pit Crew — Transparency, Protection, and Professionalism You Can Trust.